SCRAM TouchPoint allows for smartphone-based supervision of community corrections clients. TouchPoint allows you to establish frequent, consistent communication with your clients within minutes. Whether you want to enhance your contact with a client already being monitored or use the app as a standalone monitoring option, TouchPoint consistently reduces technical violations while increasing overall program compliance.
Installation can be done remotely using the easy-to-use, familiar interface. Client check-ins can be scheduled or on-demand, two-way messaging simplifies and logs communications, and Automated Monitoring Reminders reduce technical violations and increase overall client compliance.
The client check-in feature allows both agency staff and clients to stay connected and stay safe. The check-in function can include customer questions to verify key information. It also captures a GPS point with every check-in and uses SCRAM’s Automated Facial Intelligence™ to take a client image for real-time client verification.
Secure, Real-Time Messaging
This text-like feature allows for real-time, two-way communication with clients. Send custom messages to a single client or use Text to All to send important announcements to a designated group or an entire caseload. TouchPoint stores all communications for easy reference and reporting.
This function drives increased compliance, prompting clients with reminders about upcoming appointments and obligations, or with push notifications prompting specific actions to address some of the most common EM tasks.